Picture this
one
day during opening hours, the primary overhead display device at a major fast food
outlet malfunctions. Customers are streaming in, service is interrupted and management
is panicking. How do you solve this?
Pain points
Unfortunately,
there is only one thing you can do in this situation: call an on-site engineer.
Costing an industry1 average of $187 USD, they are required to physically travel
to the location and manually fix the device. Not only is the process tedious,
it is also dangerous for the engineer. Furthermore, the customers are getting impatient
and the chain is losing business. The worst part? In 90% of cases, all the
engineer needs to do is perform a cold-restart in order to get the device
working again.
What
if there was a way to avoid this entire scenario and remotely fix the majority
of device malfunctions without onsite assistance? And what if you could do so
for any number of devices in a centralized, secure manner, with the ability to
view detailed data about the status of each device at any time?
Solutions
Enter
Allxon’s Cloud-based Out-Of-Band solution, an AIoT device management platform which
allows administrators to remotely manage multiple devices from one centralized portal
effectively and securely, even the device OS is crashed.
Consisting
of an intuitive cloud based management interface paired with physical IPIM
modules connected to each device in the
network, Allxon COOB addresses five key concerns facing System Integrators and Managed
Ser vice Providers when choosing an AIoT device management platform:
scalability, interoperability, monitoring, support and security.
Scalability
First
up: scalability. Growing your network has never been easier thanks to Allxon’s
relativelyquick and painless device enrollment process. Simply add your devices
to the network through Allxon’s intuitive cloud-based portal and youare good to
go. Once enrolled, devices can be easily assigned to specific groups within
your network, where they can be installed with specific software, granted
privileges and kept up to date all at the same time.
Interoperability
In
addition, Allxon's configuration tools allow you to flexibly assign policies to
individual or groups of devices. These policies will let you configure specific
settings for devices, from time zones to trigger alerts and even scheduling
when AI models are deployed. ADM also offers increased interoperability thanks
to support for multiple major OSs, including Windows, Android and Linux.
Remote Monitoring
Monitoring
your network is also easy and efficient, as Allxon provides constant updates about
your devices including important health statistics and alerts. You can even
reboot individual devices to fix potential problems. In the fast-food chain store
scenario outlined above for example, the MSP could have easily avoided bringing
in an on-site engineer simply by using Allxon’s remote diagnostics and repair
tools.
Security
Furthermore,
Allxon is ready to assist your business with remote support whenever you need
it. You can also sign up to receive operational summary reports, helping you
better analyze and understand your device network. Finally, when devices are
ready to be replaced or retired, Allxon allows for deactivation and removal of all
sensitive data, quickly and securely.
By
honing in on and solving the primary issues facing SIs and MSPs today, Allxon
COOB simplifies AIoT device management, saving time and resources. It is the
only tool you will need to manage your device network effectively and securely throughout
the entirety of their lifecycles.
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Allxon 2020. all rights reserved.