Allxon Provides Just-in-time Remote Device Management
Services for Tax-free Stores in a
Japanese Airport
Airport AI Edge Device Management
Scenario
Allxon
has been working closely with its partners in Japan to provide a comprehensive
remote management AIoT solution at tax-free stores in airports. Store management
uses AI-based cameras to monitor activity, age/gender, and emotion signals of
customers with cameras plus edge devices which need to be maintained at all
times. Typically engineers have to physically go to each location to update, maintain
or repair devices which can be cumbersome and time consuming. This wastes time and
usually increases overall costs. Here are some pain points to manage an
operation like this and why it’s necessary to have a remote device management
solution ready.
The Challenges
AIoT
devices use face recognition AI to collect and analyze customer’s behaviour at
checkout counters at retail stores across Japan’s International Airport. Many of
these devices are initially set up at wrong angles which makes it difficult to
detect the faces of each customer. Furthermore lighting poses another issue as
faces cannot be clearly recognized. These challenges require engineers to
regularly go to each store and service the equipment which becomes even more of
a challenge because they have to also apply for special permission each time
they go.
All
in all, time and resources are needed to troubleshoot these problems. With the
greatest challenge for engineers being to update devices frequently, update the
software, and train the AI module to make it better to detect customer faces
and collect data, Allxon believes it has the solution.
Allxon’s Solution
The
Allxon AIoT device management system allows administrators to use OTA (Over-the-Air)
to deploy AI models remotely, sync and schedule updates only once across
multiple AI models using group settings. This enables a single group of devices
to be managed with a single click. Included in the Out-of-Band feature is the
capability to do a cold reboot of a machine that is physically turned off. It
can be turned on creating an initial boot sequence of the machine ithout being
next to it or even in the same building. This really saves time and human hours
of physically going to each device at different locations.
With
these features in mind during this current state of uncertainty with COVID-19
on everyone’s mind, Allxon’s solution saves businesses time and money from a medical
catastrophe. But most importantly, it protects your engineers from contracting
any infections while keeping your business alive. 
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Allxon 2020. all rights reserved.
